Managed Services
Extending, streamlining and Modernizing Enterprise Applications and Infrastructure Support.
Managed Services
Our Managed Services focus on extending, streamlining, and modernizing enterprise applications and infrastructure support. With mature processes and innovative technology-driven solutions, we ensure seamless operations through proactive monitoring and minimized downtimes. Our cost-effective IT support model provides controlled and managed spending, delivering reliable, scalable, and efficient support to enhance business continuity and system performance.
Managed Expertise
Consulevent’s Enterprise Applications and Infrastructure Support Services cover the entire IT landscape, optimizing maintenance and reducing costs. We address challenges like legacy system complexities, scarce talent, and high demand for emerging technologies such as Cloud, Analytics, and IoT. Our expert-driven solutions streamline IT support, ensuring efficiency and cost-effectiveness.
Our Managed Services
Enterprise Apps
Support
We provide comprehensive management, monitoring, and support for enterprise applications, ensuring performance optimization, security, and seamless business continuity.
L1/ L2/ L3 Support
Our multi-tiered support structure ensures rapid issue resolution. L1 handles basic troubleshooting and user support, L2 focuses on complex incidents and system configurations, while L3 manages deep technical issues, root cause analysis, and advanced problem-solving to keep enterprise applications running efficiently with minimal downtime.
QA & Functional Testing
We conduct automated and manual functional testing, UAT, regression testing, and integration testing to ensure application stability and compliance. Our QA frameworks detect and resolve defects early, ensuring robust performance, security, and seamless user experience across enterprise applications before deployment.
Technical Enhancements
We deliver performance optimizations, API integrations, and architecture refinements to enhance system capabilities. Our enhancements focus on scalability, security, and automation, ensuring that enterprise applications remain up-to-date with evolving business needs and technological advancements.
Patch Upgrades
We manage the entire patching lifecycle, ensuring applications and systems remain secure, compliant, and optimized. Our structured approach includes impact analysis, regression testing, and automated deployments to minimize disruption and enhance system stability.
Bug Fixes
Our team identifies, analyzes, and resolves software defects to ensure seamless application performance. We use structured debugging, version control, and automated testing frameworks to detect and fix issues while preventing regressions, ensuring a high-quality user experience.
Period End Support
We provide specialized support for financial close, payroll processing, and operational reconciliations. Our experts ensure timely processing, issue resolution, and system stability during critical period-end activities, minimizing disruptions and ensuring accurate reporting.
Platform / Application Support & Troubleshooting
We ensure cloud infrastructure stability, security, and optimization through monitoring, automation, backup, and resource management across multi-cloud environments.
We provide real-time monitoring, troubleshooting, and incident management for cloud platforms and enterprise applications. Our proactive approach includes performance optimization, log analysis, and system recovery, ensuring minimal downtime and maximum reliability across cloud environments.
Cloud Managed
Support
Cost and Resource Optimization
We optimize cloud spending by analyzing resource utilization, automating scaling, and right-sizing infrastructure. Our cost management strategies ensure enterprises leverage cloud resources efficiently while maintaining high performance and compliance with budgetary constraints.
Cloud Backup and Recovery
We implement automated backup strategies, ensuring secure data replication and quick disaster recovery. Our backup solutions support multi-cloud environments, ensuring business continuity with minimal data loss and fast recovery times.
Automation
We streamline cloud operations through infrastructure-as-code (IaC), automated deployments, and workflow orchestration. By integrating AI-driven automation, we enhance efficiency, reduce manual effort, and accelerate cloud management processes.
Dashboard & Reporting
We develop real-time dashboards and analytics for cloud performance monitoring, cost tracking, and compliance auditing. Our insights empower businesses to make informed decisions and proactively optimize cloud infrastructure.
Infrastructure
Support
Cloud and On-Prem
We provide end-to-end infrastructure management, ensuring reliability, scalability, and security across cloud, on-premise, and hybrid IT environments.
We manage cloud and on-prem infrastructure, ensuring optimal performance, security, and compliance. Our hybrid IT support covers workload balancing, infrastructure automation, and seamless cloud migration strategies.
Desktops, Laptops, Windows, Mac, Linux, Networks, Databases
We offer enterprise-wide infrastructure support, covering desktops, laptops, and servers across Windows, macOS, and Linux. Our services include network monitoring, database administration, patching, and end-user support to maintain operational efficiency.
Backups and Storage
We implement backup strategies, disaster recovery, and scalable storage solutions. Our team ensures data integrity, redundancy, and fast recovery to prevent business disruptions.
Infra Monitoring
We deploy real-time monitoring for servers, networks, and cloud environments. Our proactive alerting and AI-driven anomaly detection help prevent failures and ensure optimal performance.We deploy real-time monitoring for servers, networks, and cloud environments. Our proactive alerting and AI-driven anomaly detection help prevent failures and ensure optimal performance.
Development, Testing, CI/CD Environments
We manage development, testing, and CI/CD environments, automating software delivery pipelines. Our solutions enhance development agility, reduce deployment failures, and optimize performance across SDLC stages.
Backup and Recovery
We provide database management, ensuring performance, security, and high availability across enterprise database environments.
We implement automated backup and disaster recovery strategies for business continuity. Our solutions ensure minimal data loss, secure replication, and fast restoration.
Database
Administration
Patching / Verification
We perform critical database patching, security updates, and integrity verification to ensure data consistency, regulatory compliance, and optimal system performance.
Cloning
We enable database cloning for testing, development, and backup purposes. Our solutions ensure secure, consistent, and fast duplication of data environments.
Performance Tuning
We optimize database performance through indexing, query optimization, and resource allocation, ensuring faster processing and efficient data retrieval.
Capacity Planning
We analyze database growth trends and optimize resource allocation, ensuring scalability and uninterrupted performance while minimizing operational costs.
Help Desk
Support
We provide 24×7 IT help desk services for troubleshooting, user support, and technical issue resolution.
Service Desk Operations
We manage enterprise-wide service desk operations, providing multi-channel user support, ticketing, and resolution tracking to ensure high service levels.
L1 Troubleshooting and Triaging
Our L1 support team handles basic IT issues, software configurations, and access requests, resolving incidents efficiently to minimize downtime. We categorize, prioritize, and escalate IT issues, ensuring faster resolution and streamlined incident management for improved user experience.
Our Managed Expertise & Capabilities
Enterprise Package Applications
- Oracle EBS 11i/12
- Oracle Cloud Apps
- NetSuite
- SAP
- Salesforce
- ServiceNow
- Zuora
Data Warehousing & Business Intelligence (DW & BI)
- Snowflake
- MicroStrategy
- OBIEE
- Informatica
- ODI
- DAC
- OWB
- Hyperion
- Tableau
- Power BI
Custom Application Development
- .NET
- Java
- Python
- Drupal
- Drupal
- Force.com
- Delphi
- SharePoint
- Discoverer
- OAF
- Forms/PL SQL
- SOA
- Apex
Infrastructure
- AWS
- Azure
- Google Cloud
- Oracle Cloud Infrastructure
- Windows
- Mac
- Linux
- Office 365
- SharePoint
Test Automation & DevOps
- Selenium
- QTP
- ALM
- Tosca
- Worksoft
- UiPath Test Suite
- TestLink
- TestLink
- Atlassian
- Azure
- AWS
- Jenkins
RPA & Machine Learning
- UiPath
- Automation Anywhere
- Power Automate
- UiPath AI Center
- IQ BOT
- TensorFlow
- PyTorch
Domain expertise to transform your enterprise
Consulevent combines domain and package application expertise to deliver services needed for successful implementations. With a myriad of best of breed package applications to choose from, companies can rely on our domain and application experts to advice and guide them through their specific needs along the implementation lifecycle.
Revolutionize Your
Financial Processes
Through automation and greater control of accounting, receivables, payables and expenses… Learn More
Re-imagine your
Supply Chain
Through intelligent demand and supply planning and automating buyer-vendor collaboration… Learn More
Optimize your
Human Capital
Through automation of end-to-end HR processes, benefits, workforce planning and modeling… Learn More
Enrich
Customer Experience
Through streamlining omni-channel client, partner and employee inter… Learn More
Our Latest Case Studies
Explore our case studies to see how Consulevent partners with organizations to deliver transformative solutions that yield measurable results. Discover how we turn obstacles into opportunities, enabling businesses to thrive in an ever-changing landscape.
Get answers to your question
We’re happy to answer any questions you may have and help you determine which of our services best fits your needs
